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IT Manager HQ Support

Company: VSolvit
Location: Ventura
Posted on: August 29, 2019

Job Description:

VSolvit LLC is currently seeking an IT Manager supporting the company s headquarters located in Ventura, CA. The IT Manager is responsible for leading the IT department in support of the company with its IT demands while creating a seamless and excellent experience for the users. The IT Manager will ensure that the corporate network, systems, servers and various development/production environments remain healthy and operational. This role will lead the effort to ensure the growing VSolvit network is working at its optimal performance level. The position serves as the primary resource for network monitoring/support, Windows Server (2008,2012) support, and also leads and oversees the helpdesk ticket resolution process. Installation of network operating systems, LAN, WAN and VLAN components and the repair and replacement of network equipment will also be instrumental. The IT Manager will be proactive in anticipating the infrastructure needs of the organization. The IT Manager leads and is knowledgeable about various areas of asset management and software licenses. This is a hands-on technical role with the opportunity to grow one s IT management skills in a growing and technically diverse Ventura based technology company. Duties that will fall under the responsibility of the IT Manager are: Deploy, maintain, and troubleshoot our network infrastructure Provision user accounts and permissions to software and systems Collaborate with various teams and departments to develop and deliver IT solutions Monitor systems and resolve issues to ensure reliable operation Provide advanced support to our desktop team for complex issues Setup and maintain virtual servers for various departments Administer device management and asset tracking systems IT Infrastructure Policy, Process and Standards The position will be responsible for implementing and maintaining solutions consistent with IT infrastructure policy, processes and associated standards. This includes asset management and license compliance from both a hardware and software perspective Server The position will be responsible for supporting the server environment. This will include security, administration and project and client needs. Technologies like virtualization are supported by this position. Installs new software releases and system upgrades, evaluates and installs patches, and resolves software related problems Storage The position will be responsible for supporting enterprise data storage. This will include maintenance, security, and administration. Experienced with operating systems and Storage Area Networks (SAN) and backup solutions. Performs system backups and recovery LAN The position will be responsible for the Local Area Networks and associated equipment (e.g. routers and switches) and technologies (local wireless, extranet s, dmz s, etc ) at each of the assigned facilities. This includes security, administration (configuration and setup), project and client needs WAN The position will be responsible for the Wide Area Networks and associated equipment (e.g. routers and switches) and technologies (e.g. MPLS remote access, etc.). This will include security, administration (configuration and setup), project and client needs Security The position will be responsible for network security matters to ensure corporate assets and information are protected from external threats Contribute to the maintenance and compliance with our corporate ISO 20000-1:2011 and 27001:2013 compliance and accreditation initiatives Other duties may be assigned BASIC QUALIFICATIONS 5+ years experience in supporting applications and troubleshooting issues 5+ years Windows System Administration (2008 R2, 2012 R2 and 2016) 3+ years in network administration and support 5+ years Linux Administration 3+ years VMware, Microsoft Hyper-V or another virtualization experience Firewall experience with NAT and VPN required Complete knowledge of network protocols, TCP/IP, DHCP, DNS. Installation, configuring, and maintaining of server hardware, software applications and associated network equipment, to include SCSI, RAID, and I/O topology PREFERRED QUALIFICATIONS 10+ years Windows System Administration 7 years Network Administration and support 5+ years Linux Administration 3+ years in a supervisory / management role 3+ years Hyper-V experience Experience with ManageEngine Service Desk Knowledge of VoIP systems and telephony is desired CCNA Certification is highly desired Ability to effectively prioritize and execute tasks in a dynamic environment. Strong attention to detail Highly self-motivated and self-directed Strong customer service orientation Duties may require being on call periodically and working outside normal working hours (Overtime paid during evenings and weekend) Current US Secret clearance or above highly desired CompTIA Security+ Certification highly desired Bachelors/College degree preferred or 8+ years of experience may substitute for degree Additional Requirements: Ability and willingness to obtain a DoD Secret Clearance OR the ability to reinstate one that was active within the past 24 months is required Must be able to pass a standard company background check Company Summary: Join the VSolvit Team! Founded in 2006, VSolvit (pronounced 'We Solve It') provides geospatial and information technology consulting services and solutions to government and private section clients. VSolvit is an award winning 8(m)/EDWOSB and SBA-certified 8(a)/SDB company. We offer Medical, Dental, and Vision Insurance, as well as 401K Retirement Plan options, Tuition Reimbursement, and other benefits. Our goal is to grow together and enjoy the work that we do as a team. VSolvit LLC is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status - provided by Dice

Keywords: VSolvit, Ventura , IT Manager HQ Support, Other , Ventura, California

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