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COVID Surge - Medical Support Staff - Extra-Help

Company: Ventura County
Location: Ventura
Posted on: May 3, 2021

Job Description:

COVID Surge - Medical Support Staff - Extra-Help Print (/ventura/job/_bulletin.cfm?jobID=2941825&sharedWindow=0) ApplyCOVID Surge - Medical Support Staff - Extra-Help Salary $31,955.01 - $44,686.86 Annually Location throughout Ventura County, CA Job Type Part-Time Temporary Department Health Care Agency Job Number 1329HCA-20AA (SM) Closing Continuous + Description + Benefits + Questions Description Due to the rapidly escalating situation with the COVID-19 virus, this recruitment is focusing on hiring applicants who have a clerical medical background, with knowledge of medical terminology, willing to work various shifts including weekends and/or nights, and who are comfortable working in proper personal protective equipment in an environment of potential COVID exposure. Under general supervision, performs a variety of clerical and other duties in support of the County's response to the COVID surge. Support activities may include public service, records maintenance, document production, hospital admitting, answering telephones, registration at testing sites, screeners, and/or case management/processing. Incumbents will perform a variety of clerical duties according to established criteria and prescribed procedures. Some independent judgment may be required in choosing among alternative courses of action in mostly standardized operations or routine situations. All positions are considered Extra-Help and temporary. DEPARTMENT/AGENCY: Health Care Agency MOA II is represented by the Service Employees' International Union (SEIU) and is eligible for overtime compensation. The eligible list established from this recruitment may be used to fill current and future Temporary and Extra-Help vacancies. There are multiple anticipated vacancies. TENTATIVE SCHEDULE OPENING DATE: 12/28/20 CLOSING DATE: Continuous and may close at any time; therefore, the schedule for the remainder of the process will depend upon when we receive a sufficient number of qualified applications to meet business needs. Please note that applications will be reviewed and processed frequently due to the immediate need to fill vacancies. Examples Of Duties Duties may include but are not limited to the following: + Receives clients and answers phone calls; determines how incoming calls should be routed; directs people to appropriate locations, service, or information sources; answers routine questions; explains routine procedures, processes, or departmental activities; schedules appointments; obtains factual information to create or update files and charts; provides assistance in the completion of forms; refers clients/patients to appropriate resources; assures federal and state confidentiality measures are followed; + Compiles routine reports, records, and charts by extracting and/or tabulating information for a variety of sources such as files, reports, notes, logs, correspondence, and/or verbal instruction; identifies variations in data; + Prepares, validates, processes, and/or checks a variety of documents for completeness, accuracy, and submission standards; + Transfers professional and technical instructions to patient or program files; researches reference materials to respond to client or coworker inquiries; + Sorts and/or files materials such as charts, correspondence, and miscellaneous documents; maintains files; conducts systematic search for misplaced materials; maintains cross-reference files or indexes; purges filing systems as directed; + Types a variety of documents such as correspondence, standard forms, charts, proposals, specifications, and reports from written, recorded, and/or printed sources and/or verbal instructions; proofreads typed materials for correct grammar, spelling, and punctuation; may transcribe medical documents; + Operates a variety of automated office equipment including computers; + May provide back-up for basic patient assistance care when required (i.e., patient vital signs or patient emergency or comfort care); + May provide assistance with various tasks, which include changing linen and bags, inventory/stocking of units, and general maintenance and cleaning of units; and + Performs other related duties as required. Typical Qualifications These are entrance requirements to the examination process and assure neither continuance in the process nor placement on an eligible list. EDUCATION, TRAINING, and EXPERIENCE Considerable clerical experience in a medical service delivery area which has led to the acquisition of the required knowledge, skills, and abilities. The required knowledge, skills, and abilities also can be obtained by one (1) year of clerical experience and/or training in clerical occupational fields which included six (6) months of experience in a medical or mental health office environment that required knowledge and use of medical terminology and procedures. DESIRED: Bilingual (English/Spanish) Knowledge, Skills, and Abilities: Considerable knowledge of: hospital/medical office operations, methods, and practices; medical terminology and procedures; filing systems and procedures; record maintenance systems; report compilation; and public contact techniques. Considerable knowledge of: the operations, procedures, and practices used in support of the function to which assigned; techniques to expedite or improve clerical tasks and record processing; and correct English usage, spelling, grammar, and punctuation. Considerable skill (depending on assignment) in: demonstrating a certain prescribed proficiency in typing or equivalent word processing or data entry and/or taking and transcribing dictation. Considerable ability to: perform and coordinate moderately difficult and responsible clerical work with little or no direct supervision; set-up and maintain records and filing systems; extract information from a variety of sources; operate a variety of automated office equipment; accurately perform and proof the transfer of information from one document to another, comparing the data from two or more sources for accuracy and completeness; perform basic arithmetic calculations; establish and maintain cooperative working relationships; and understand, follow, and convey written and verbal information/instructions. Working Conditions: Positions may involve moderate to heavy public contact, including ambulatory or non-ambulatory patients in an outpatient or inpatient medical service delivery area. Recruitment Process FINAL FILING DATE: This is a continuous recruitment and may close at any time; therefore, apply as soon as possible if you are interested in it. Your application must be received by County of Ventura Human Resources no later than 5:00 p.m. on the closing date. To apply on-line, please refer to our web site at /jobs. If you prefer to fill out a paper application form, please call (805) 654-5129 for application materials and submit them to County of Ventura, Human Resources, 800 South Victoria Avenue, L-1970, Ventura, CA 93009. NOTE: If presently permanently employed in another "merit" or "civil service" public agency/entity in the same or substantively similar position as is advertised, and if appointed to that position by successful performance in a "merit" or "civil service" style examination, then appointment by "Lateral Transfer" may be possible. If interested, please click here (/CEO/HR/docs/Lateral/_Transfer.pdf) for additional information. Note to Applicants: It is essential that you complete all sections of your application and supplemental questionnaire thoroughly and accurately to demonstrate your qualifications. A resume and/or other related documents may be attached to supplement the information in your application and supplemental questionnaire; however, it/they may not be submitted in lieu of the application. SUPPLEMENTAL QUESTIONNAIRE qualifying: All applicants are required to complete and submit the questionnaire for this examination AT THE TIME OF FILING. The supplemental questionnaire may be used throughout the exam process to assist in determining each applicant's qualifications and acceptability for the position. Failure to complete and submit the questionnaire may result in the application being removed from consideration. APPLICATION EVALUATION qualifying: All applications will be reviewed to determine whether or not the stated requirements are met. Those individuals meeting the stated requirements will be invited to continue to the next step in the screening and selection process. TRAINING and EXPERIENCE EVALUATION - 100%: A Training and Experience Evaluation (T&E) is a structured evaluation of the job application materials submitted by a candidate, including the written responses to supplemental questions. The T&E is a method for determining the better qualified applicants among those shown to meet the stated requirements. Using a T&E, applicants may be scored or ranked according to criteria that most closely meet the business needs of the department. When the pool of candidates is exceptionally strong and large, candidates are typically scored or ranked in relation to one another; consequently, some qualified candidates may receive a score or rank which is moderate or lower resulting in them not being advanced in the process. Applicants successfully completing the exam process may be placed on an eligible list for a period of one (1) year. BACKGROUND INVESTIGATION: A thorough pre-employment, post offer background investigation which may include inquiry into past employment, education, criminal background information, and driving record may be required for this position. For further information about this recruitment, please contact Sam Maynard by telephone at (805) 677-5323 or by e-mail at . Service Employees International Union (LOCAL 721) (SEIU) In addition to your annual salary, the County of Ventura offers you an extensive benefits package, including: FLEXIBLE BENEFIT PROGRAM : Employees can allocate the County's non-taxable biweekly contribution among several benefit options. Employees regularly scheduled to work 60 hours or more biweekly receive a Credit Allowance of $547.00. Employees regularly scheduled to work 4059 hours biweekly receive a Credit Allowance of $383.00. Medical, Dental, and Vision Plans for you and your dependents. Current premium amounts can be found on the Benefits website (/benefits). Flexible Spending Accounts which increase your spending power by reimbursing you with pre-taxed dollars for IRS approved dependent care and health care expenses. Pre-tax Salary Reduction available if the costs for the benefit options you select exceed the County's contribution. This saves you taxes by lowering your taxable income. Cash added to your biweekly taxable pay, depending on the selection you have made. EMPLOYEE HEALTH SERVICES CLINIC : Available to you for treatment of minor illness or injury. 10 PAID HOLIDAYS : New Year's Day, Martin Luther King Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Christmas Day, and one 8-hour floating holiday. Holiday time is pro-rated for permanent part-time employees. ANNUAL LEAVE : 20 working days per year (in lieu of vacation and sick leave), increasing in increments to 32 days after 20 years of service. You may redeem a portion of the accrual annually. You will be paid the value of your accrued credits upon retirement or termination. Earned annual leave hours are pro-rated for permanent part-time employees. MILEAGE REIMBURSEMENT: You receive mileage reimbursement at the standard rate established by the Internal Revenue Service for each mile driven on County business. UNIFORM PROVIDED : The County will provide uniforms or uniform allowance when required. CONTINUING MEDICAL EDUCATION : When courses have been satisfactorily completed, the County will reimburse you to a maximum of $2,000 per fiscal year for tuition and books for off-duty, job-related courses. This benefit is prorated for part-time employees. EDUCATIONAL INCENTIVE : The County may provide up to a 5% incentive pay for educational attainment if not specifically required by your job. You may only receive one form of incentive pay or premium pay and will receive that which provides the greatest incentive. DEFERRED COMPENSATION PROGRAM : You may choose to contribute to one or both of the County's deferred compensation plans (established under Internal Revenue Code Sections 401(k) and 457). If you participate in the County sponsored 401(k) plan, the County will match a part of your contribution up to 2% of your salary, on a pay period basis. You must be regularly scheduled to work at least 40 hours each pay period to be eligible to participate in the 401(k) plan. These plans enable you to build long-term savings while deferring current federal and state income taxes. In addition to pre-tax contributions, you are also able to make after-tax contributions through the Roth option available in the 457 plan. RETIREMENT/SOCIAL SECURITY: Both the County and you contribute to the Ventura County Employees' Retirement Association (VCERA) and Social Security. VCERA is a defined-benefit pension plan that provides a lifetime retirement after being vested and meeting eligibility requirements. Benefits vest after 5 years of service. Employees hired to work less than 64 hours biweekly participate in a Safe Harbor retirement plan in lieu of VCERA and Social Security. FAQs (l/sjRJxh) STATE DISABILITY INSURANCE (SDI) : This program provides weekly benefits in the event of short term disability. Premiums are automatically deducted from your pay. OPTIONAL WAGE SUPPLEMENT PLAN: You may purchase short-term disability coverage in weekly benefit amounts of $45 or $80. You must be regularly scheduled to work 40 hours or more each pay period to participate, and must enroll within 90 days of employment). DEATH BENEFIT : Your department will provide a $1,000 death benefit payable to your designated beneficiary in the event of your death if you are enrolled in the Flexible Benefits Program. "OPTIONAL GROUP LIFE INSURANCE : If you are a regular County employee with a regular work schedule of at least 40 hours per pay period you may purchase term life insurance coverage for either $10,000, one, two or three times your annual base salary, without evidence of insurability, if you enroll within your first 90 days of eligibility. Dependents life insurance is also available for employees who purchase optional life insurance coverage." OTHER BENEFITS : The County also offers an Employee Assistance Program, a Wellness Program, and a Work/Family Program which includes child care and elder care referrals. This Summary is informational only, and cannot modify or affect your benefits in any way, nor shall you accrue any rights because of a statement or omission from this Summary. Please note that Optimum Census Employees and Per Diem Pool employees are only eligible for limited benefits. Please refer to Plan Brochures and Memorandum of Agreement for details. Links to SEIU Memorandum of Agreement 2016-2019 (/CEO/HR/MOA/docs/SEIU721/_MOA/_2016-2019-ocr.pdf) Professional Classifications Union Code: UPP 01 Are you bilingual English/Spanish? + Yes + No 02 Are you willing to work various shifts including weekends, Holidays, nights, etc.? + Yes + No 03 Are you comfortable working in proper personal protective equipment in an environment of potential COVID exposure? + Yes + No Required Question Agency Ventura County Address 800 S. Victoria Avenue LOC. #1970 Ventura, California, 93009 Phone (805) 654-5129 Website Apply Please verify your email address Verify Email

Keywords: Ventura County, Ventura , COVID Surge - Medical Support Staff - Extra-Help, Other , Ventura, California

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