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Medical Receptionist

Company: Lags Spine and Sportcare Medical Centers Inc
Location: Ventura
Posted on: October 12, 2020

Job Description:

Description:

We have an immediate opening for a medical receptionist. This office is very fast paced and busy, we are looking for an individual who is confident and capable to handle the reception position in a professional manner. Our receptionist provides customer service and secretarial support, including patient scheduling, appointments, confidential records, prepping patient charts, and filing. The receptionist is also responsible for the efficient operation of the front office. Must have excellent interpersonal and organizational skills. This position REQUIRES travel in between our Ventura, Oxnard and Thousand Oaks clinics.

What You Will Do:

Greeting, acknowledging and directing everyone who comes in the clinic, in a welcoming manner while being sensitive to each patient's needs and fears

Checking in the patients, including assisting in filling out all required forms and insurance information so billing is completed and accurate.

Collecting co-pays at appointment time

Answering telephones and scheduling appointments

Make follow up appointment when patients leave and follow up with cancellations and no shows

Screening incoming calls and routine calls; taking detailed messages such as patients name, date of birth, pharmacy name and number along with medications name, before forwarding to clinical staff and doctors

Check fax machine and distributing faxes accordingly

Maintaining and requesting supplies needed

Maintaining the waiting room

We offer our employees a comprehensive benefits package that includes medical, dental, vision, life insurance, PTO, 11 Paid Holidays and 401K. Great opportunities for growth and learning. Work life balance with a five day work week.

LAGS Medical Centers is a pain management group operating throughout California. Since 2000, the LAGS alternative approach to pain treatments has returned patients to a healthy, active lifestyle: restoring function by minimizing pain.

Requirements

.

Requirements:

Medical Reception experience is preferred, but not necessary.

High School Graduate

Bi-Lingual Spanish preferred

Willing and patience to learn

Excellent telephone and customer service skills

Able to travel to clinics throughout Ventura region

Ability to multi-task and handle extremely busy phones

Basic knowledge of patient accounting and insurance systems

Data entry and basic computer skills such as Excel, Word, and Outlook

Must be able to adapt quickly to office routine and to work with frequent interruptions

Knowledge in medical terminology and protocol preferred

Knowledge of patients' rights and medical-legal aspects for release of information (I.e., HIPAA guidelines)

Must pay attention to detail, stay organized, be flexible and have good communication skills

PI124640988

Keywords: Lags Spine and Sportcare Medical Centers Inc, Ventura , Medical Receptionist, Other , Ventura, California

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