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Project Manager - Learning/Performance, OCM communication, Change Management

Company: Software Management Consultants, Inc.
Location: Ventura
Posted on: October 10, 2020

Job Description:

Job Description SMCI is seeking an Organizational Effectiveness - Manager to be responsible for delivering enterprise-wide organizational effectiveness strategies for specific projects and processes to increase adoption, engagement and awareness of the initiatives driving the client towards its business outcomes. The incumbent will also be responsible for representing the OE group on various IS product teams while focusing on ensuring alignment towards the broader goal of One IS . The ideal candidate will be a leader with a strong background of influencing project outcomes and maintaining a culture of continuous improvement and learning while producing results. Additionally, this role will be responsible for the following Partners internally with the IS Organizational Effectiveness Team, the Results Delivery Office and accountable vendor leads to oversee the learning and communications strategies and support change management activities for the project. Advocate and support inclusion of organizational effectiveness framework and key principles into project. Drives continual improvement and technical innovation to meet OE objectives. Collaborates with relevant product teams to develop and execute organizational change management, learning and engagement activities as identified through enterprise impact analysis. Leads organizational effectiveness project with limited oversight. Appropriately escalates issues that may impact IS strategy implementation through cross-functional coordination and engagement with internal line management. Leads the development of metrics and documents illustrating the progress of ongoing projects and activities. Manages training assignment and content development processes with internal services and works cross-functionally to ensure alignment Conducts performance and gap analysis to identify additional needs and develops solutions Supports adoption hypercare Triages project relevant OE training issues on behalf of the client Drafts communications and manages through approval cycles Oversees WalkMe content development with vendor and internal services Basic Qualifications 5 years of organizational change, learning, organizational design, communication andor talent management experience. Outstanding communication skills with audiences of all levels. High level of situational awareness to assess impacts of organizational change. Knowledge of, and experience in, learning, talent, change management and communications best practices and supporting transformation tools and processes (ADKAR, Kotter, Prosci). Experience developing a set of actionable and targeted OE project plans, including communications, coaching, training, resistance management and sponsor roadmaps. Strong technical acumen. Excellent oral and presentation skills ability to negotiate, influence and persuade. Demonstrated Program Management Skills. Communications experience Preferred Qualifications Prior experience working in the learning and performance capacity Ability to navigate a challenging and dynamic environment productively. Willingness to handle ambiguous and rapidly changing priorities. Professionally excel at interaction with all levels of management, staff and vendors. Excellent interpersonal skills, enthusiastic, team player and self-starter with a serious commitment to hard work and excellence. Create and manage measurement systems to track adoption, utilization, and proficiency of individual changes. Collaborate with product teams to integrate people focused deliverables into highly technical project teams Able to work on multiple projects simultaneously. Manage assignment requirements Oversee LMATC GLS engagements Ensure stakeholder review cycles Manage end-to-end training release for client responsibilities Oversee WalkMe development with vendor and GLS support as needed Drafts communications and manages through approval cycles Conduct gap analysis to identify client responsible content needs Oversee Performance analysis and client group engagements Engages with cross-functional learning representatives per GLP model Supports adoption hypercare Triages training issues on behalf of the client Support OCM activities as requested Support Training activities as requested Education Bachelors Degree Required Skills LearningPerformance OCM communication CHANGE MANAGEMENT. Don't hesitate Submit your resume today. SMCI is an EEO employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, national origin, disability, age, genetic information, marital status, military, and veteran status. Members of minority groups, Vietnam Era Veterans and individuals with mental or physical disabilities are encouraged to contact us regarding employment opportunities. In addition, in order to support the provision of business to minority-owned and Women-owned businesses (MWBE), such MWBE are encouraged to contact us regarding subcontracting business opportunities with our firm. (No third parties, please) (H1 sponsorship currently unavailable) (Local candidates only, please)

Keywords: Software Management Consultants, Inc., Ventura , Project Manager - Learning/Performance, OCM communication, Change Management, Other , Ventura, California

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