Resident Manager - Long Beach, CA

Company: The Salvation Army ARC Long Beach
Location: Long Beach
Posted on: January 14, 2026

Job Description:

Job Description Job Description JOB OBJECTIVE: Under the direction of the Rehabilitation Manager, the Residence Manager is responsible for the management of the men’s residence facility and beneficiaries. As a team member in the Rehabilitation area, he promotes a climate for effective performance and learning through his attitudes, willingness to teach and learn and availability to beneficiaries and staff. Encouragement is given to the individual to continue to seek experience and training which will enhance his ability to work more effectively with beneficiaries. MINIMUM REQUIREMENTS: • High School graduate or equivalent. • Program graduate with continuing involvement in a program of recovery is desirable, but not required. • Ability to supervise beneficiaries as revealed by experience, training, and/or interview. • Possession of valid Driver's License (Class B in California) with acceptable driving record. Ability to acquire the license within 45 days is acceptable. • Integrity, resourcefulness, initiative and evidence of self-improvement. • Demonstrate ability to support and apply the philosophy and goals of The Salvation Army Adult Rehabilitation Center Program as stated in the Mission Statement. • No evidence of existing chemical dependency. • If chemically dependent, shall be free of and have had at least one year free of any chemical abuse or dependency. PHYSICAL REQUIREMENTS: • Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis. • Ability to grasp, push, pull objects such as files, file cabinet drawers, and other office equipment. • Ability to communicate clearly on the telephone. • Ability to lift up to 30 lbs • Ability to perform various repetitive motion tasks • Ability to operate a motor vehicle Resident Manager Men - Job Description 2011-01.doc Page 2 of 3 ESSENTIAL JOB DUTIES: FACILITY MANAGEMENT 1. Ensure proper maintenance of grounds and buildings, scheduling needed repairs and other maintenance work within guidelines provided by the Administrator. 2. Provide routine supervision of residence desk, canteen, laundry, and janitorial staff including such training as needed in canteen operations, laundry operations, proper phone procedures and customer relations for deskmen, and appropriate safety requirements for cleaning supplies. 3. Supervise inside or outside workmen for special projects or repairs. 4. Order needed supplies for proper operation of the residence including canteen, janitorial, and office. BENEFICIARY SUPERVISION 1. Provide orientation of new beneficiaries to the requirements of the residence and the program. 2. Assigning rooms including private rooms in accordance with set procedures. Conduct random locker checks as required by review standards, but not less than once per month. 3. Monitor, facilitate, supervise beneficiary activities including prescription medications, house meetings and devotions, and adding items to Personal Property Statements. 4. Provide short-term crisis counseling. 5. Provide recreational programming for residents. Participate in all activities at the residence, maintaining open relationships with all of the residents. 6. Supervise and/or administer Breathalyzer testing when requested by Rehabilitation Services staff or when beneficiaries return to the residence. 7. Supervise collection of urine test specimens, ensuring that proper security procedures are adhered to including labeling and transport. 8. Act as a role model for beneficiaries, both as a resident of the ARC and as a man in recovery, in personal dress and in general behavior. 9. When required prepare and submit ARCC-210 forms in accordance with current policies. 10. Make security rounds each evening after retiring. 11. Ensure that fire drills in the residence are held on a regular basis. 12. Maintain good order and discipline without favoritism in accordance with policies. Discharge when appropriate those beneficiaries whose behavior warrants such a consequence. 13. The Residence Manager is responsible for helping coordinate special events at the facility in cooperation with the Director of Special Services and the Rehabilitation Manager. These events include holiday events, retreats, intern dinners, and others as scheduled. 14. The Residence Supervisor is required to drive a Salvation Army passenger van as part of his duties. 15. The Residence Manager is required to maintain necessary records and statistics as directed. 16. Maintain duty driver list ensuring availability of drivers for required functions including driving women program participants, if applicable, as routinely scheduled. 17. Coordinate vacation time with Director of Rehabilitation Services to ensure that coverage for all functions is provided. 18. Know ARC Safety Regulations for the residence and ensure that staff and beneficiaries follow these safety requirements. Resident Manager Men - Job Description 2011-01.doc Page 3 of 3 19. Maintain confidentiality in accordance with established policies and laws in order to help maintain the integrity of the total program. 20. Overtime. Any and all overtime must have the written approval of the supervisor, Administrator, or his designate. Authorizing initials must appear on the time card beside the overtime hours. 21. Perform other duties as assigned by the Rehabilitation Manager or the ARC Administrator.

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