Senior Customer Service Representative

Company: VirtualVocations
Location: Burbank
Posted on: May 2, 2025

Job Description:

A company is looking for a Senior Customer Service Representative - National Remote.
Key Responsibilities

Make an average of 55+ outbound calls to assist customers with inquiries and issues
Resolve customer issues on the first call and document necessary information
Educate customers on self-service functions and navigate support resources

Required Qualifications

High school diploma or GED
Must be 18 years of age or older
1+ years of experience in customer service or a related office setting
Familiarity with computer and Windows PC applications
Ability to work an eight-hour shift between 07:00 AM - 06:00 PM CST, Sunday - Thursday

Keywords: VirtualVocations, Ventura , Senior Customer Service Representative, Hospitality & Tourism , Burbank, California

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